This Privacy Policy describes how Saas Gravity (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or use our Site, use our services, make a purchase from saasgravity.com (the “Site”), or otherwise communicate with us (collectively, the “Site and Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Site and Services, whether you are a visitor, registered user, customer, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any part of the Site or Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Site or Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons.
When we make updates, we will post the revised Privacy Policy on the Site and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our Site and Services, we collect and have collected personal information about you from various sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to:
- communicate with you,
- provide and improve the Site and Services,
- comply with applicable legal obligations,
- enforce our terms of service, and
- protect or defend the Site, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site or Services. When we use the term “personal information”, we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Site or Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Site or Services.
Some features of the Site or Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.ut yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Site and your account (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Site.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site, such as hosting providers or analytics services.
- Third-party advertising partners who collect information when you visit our Site, open or click on emails we send you, or interact with our advertisements, using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing and managing the Site. We use your personal information to operate and maintain the Site, respond to your inquiries, and provide any features or services you request.
- Marketing and Advertising. We may use your personal information for marketing purposes, such as sending you promotional communications by email or other means, and to show you advertisements tailored to your interests on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect and prevent fraudulent or malicious activity, and to protect the security of the Site and our users. If you have an account, you are responsible for keeping your login details secure. Please contact us immediately if you suspect unauthorized access.
- Communicating with you. We use your personal information to provide customer support and improve the Site. This helps us respond to you effectively and maintain a good relationship.
Cookies
Like many websites, we use Cookies on our Site.
We use Cookies to:
- power and improve our Site (including to remember your actions and preferences),
- run analytics and better understand how visitors interact with the Site.
We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some parts of the Site, including certain features and general functionality, to work incorrectly or no longer be available.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, data analytics, customer support, hosting, and email delivery).
- With business and marketing partners to help improve the Site and deliver relevant communications or content. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct us, request us, or otherwise consent to the disclosure of certain information to third parties — for example, through your use of social media widgets, embedded content, or login integrations.
- With our affiliates or otherwise within our organizational structure, where applicable, in our legitimate interests to operate the Site effectively.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms, and to protect or defend the Site, our rights, and the rights of our users or others.
We have, in the past 12 months, disclosed the following categories of personal information for the purposes described above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
Category:
- Identifiers such as basic contact details and account information
- Internet or other similar network activity, such as Usage Data
- Communication data such as support inquiries or messages
Categories of Recipients:
- Vendors and third parties who perform services on our behalf (e.g., IT, analytics, email, hosting)
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
We do not “sell” or “share” personal information as those terms are defined under applicable law.
User Generated Content
The Site may allow you to post comments, reviews, or other forms of user-generated content. If you choose to submit such content to any public area of the Site, it will be public and accessible by anyone.
We do not control who may access or use the information you make publicly available, and we cannot ensure that those who view this information will respect your privacy or handle it securely.
We are not responsible for the privacy, security, accuracy, or use of any content that you choose to disclose publicly, nor for any consequences resulting from its use by third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.
Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.